Returns & Exchanges

At HALO Ring, we want you to be completely enamored with your new jewelry. If your piece isn't the perfect fit, we offer a seamless 30-day return and exchange window for all unworn items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely place your HALO Ring in its original gift box and include all authentication certificates to ensure a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once our artisans verify the item's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.